The EISA is designed to provide you with feedback on your perceived frequency of emotionally and socially intelligent behavior, as well as to help you better understand how these skills impact the quality of your personal and professional performance.

Frequently Asked Questions about EISA

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What is emotional intelligence?

Emotional intelligence (EI) is best defined as the ability to identify and manage emotional information in oneself and others and to focus energy on required behaviors.

Also known as "social intelligence," the skills and competencies that comprise EI complement a person's cognitive and technical skills.

What is the Emotional Intelligence Skills Assessment (EISA)?

The EISA is both a measure of emotional intelligence and a framework for understanding and improving emotional and social functioning.

Why is the EISA important?

Human skill and ingenuity provide the essential building blocks of business success. People are an organization's greatest assets.

They're also the most unpredictable.
The EISA helps to manage and maximize the effectiveness of your most valuable resource. Independent academic research confirms that emotional intelligence is a powerful predictor of potential, performance, and professional success—providing a tool to unlock insights beyond those explained by education, personality, cognitive intelligence (IQ), or any other index de- signed for the purpose.

The EISA is more than a measure of potential and performance; it's a tool for personal development. The EISA provides the means to accurately assess individual and organizational strengths and opportunities, and to implement scientifically verified strategies that increase intra- and interpersonal awareness throughout your company.
When people better understand themselves and others, they're able to do better work, they're happier doing it, and they're able to foster more winning outcomes in the workplace.

In short, the EISA offers the opportunity to demonstrably improve emotional intelligence through- out your organization. And when you improve your EI, you improve your business.

What is the EISA designed to achieve?

The EISA was developed to quickly and accurately measure emotional intelligence and provide a framework for discussion, coaching, and growth.

In order for people to improve their emotional skills and abilities, they must first be able to recognize their strengths and identify areas in which they may require improvement. Thus, the EISA has two components: an assessment and a workshop.

The EISA program has the following specific goals:

1. To familiarize participants with the components of emotional intelligence and their relevance in the workplace.

2. To aid participants in the identification of emotionally intelligent actions and behaviors.

3. To help participants improve their own emotional intelligence by understanding and practicing effective behaviors.

How is this assessment different from or better than other assessments?

Because the scales of the EISA have good face validity, most prospects quickly see for themselves how these skills would facilitate individual and organizational success.

Further, the development of the EISA has followed sound test development protocol to ensure its utility as an effective test of emotional intelligence. Research is ongoing as well to demonstrate its stability and validity as a powerful predictor of performance in the workplace.

Unlike other well-known assessments and programs in this field, the EISA does not require certification or extensive training in psychological principles. Designed for busy professionals looking to improve workplace harmony and productiv- ity, the EISA offers individuals and teams an opportunity to learn about themselves by capturing a snapshot of their emotional and social functioning.

It should be noted that the EISA is not intended as a tool for recruitment purposes. The EISA materials in this package contain everything you need to know to start using and teaching emotional intelligence successfully for personal and profes- sional development.

What specific skills or knowledge does the program cover?

The EISA provides a strong, fundamental assessment of emotional intelligence (EI) along with five core factors that can be developed to maximize emotional and social functioning.

The EISA is designed to provide the participant with feedback on self-described and observer-rated frequency of emotionally and socially intelligent behaviors across five dimensions. The report provides information on the emotional and social factors that affect success at work. These five factors are

• Perceiving
• Managing
• Decision Making
• Achieving
• Influencing

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