Like most e-commerce Websites, each time you visit the Site, we automatically collect your IP address in order to administer and optimize the Site for you and to diagnose problems with our Site.  Your IP address is in no way connected to any Personally Identifiable Information.

Like most Websites, the Site uses cookies to keep track of your user ID and activity on the Site in order to enhance your experience on the Site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. Third party advertisers on the Site may also place or read cookies on your browser. If you wish to disable these cookies, the "help" portion of the toolbar on most browsers will tell you how. Please note, however, that if you set your browser to disable all cookies, you will have limited access to the Site and will be unable to login.

In order to operate the Site and to provide you with information about products or services that may be of interest to you, we may collect "personal information" (i.e. information that could be used to contact you directly (without using the Site) such as full name, postal address, phone number or email address), "financial information" (i.e. credit card numbers or passwords) or "demographic information" (i.e. information that you submit, or that we collect, that is neither personal information nor financial information; this may include, but is not limited to, zip code, postal code, hometown, gender, username, age/birth date, purchase history information, browsing history information, and registration history information), subject to the rest of this paragraph. Demographic information is divided into two categories: 1) "non-public information", which consists of purchase history information; and 2) "public information", which consists of all other demographic information. Please note that nowhere on the Site do we knowingly collect personal information from children under the age of 17, as we require that all users, by accepting our Terms of Service, represent to us that they are at least 17 years old.

On the Site, we may place links to other Websites operated by other parties. When you click on these links and visit these other Websites, you need to be aware that we do not control these other Websites or these other Websites’ business practices, and that this privacy policy does not apply to these other Websites. Consequently, the operators of these other Websites may collect different kinds of information about you, and may use and disclose that information in different ways than we do. We encourage you to review their privacy policies and remind you that we cannot be responsible for their actions.

We use your email address and your other personal information to help us efficiently operate the Site, to contact you in connection with your transactions and other activities on the Site (including, but not limited to, confirmation emails or important news that could affect your relationship with ETI Performance Improvement ), and to send you alerts of upcoming courses for which you are scheduled (if you so choose). These types of communications are known as "Operational Communications."

We also use personal information to send you newsletters, information, offers and other promotional materials for ETI Performance Improvement’s goods or services. We attempt to send you offers that are of value to you, such as discounts, exclusive offers or special event information. The Site provides you with options to decline to receive communications from etindy.com (other than those contained in Operational Communications). Some of these options may only be for a certain category of communications; others may be more general. You may change your communications settings at any time by visiting the “my account” area.

To operate the Site, including processing your transactions and supporting your activities on the Site, we may share your personal information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions. We require these entities not to use your information for any other purpose.

Service Providers

We use VeriSign's Payment Gateway Service to provide credit card transaction processing on our site. When you choose to purchase training with a credit card via online registration, we will share your credit card number, Full Name and Address as necessary for VeriSign to process your transaction.

These third parties are prohibited from using your personally identifiable information for any other purpose.

By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on the Site, or electing to receive communications (such as emails or newsletter subscriptions) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by third parties on the Site, you consent to our providing your personal information to those third parties. Those third parties may use your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.

Please read the information below under the heading "Special Cases in which we Share Personal and Financial Information" to learn other ways in which we may share your personal information.

We use your financial information to check your qualifications, to bill you for products and services and to enable you to participate in discount, rebate and similar programs in which you may elect to participate. By making a purchase, or engaging in any other kind of activity or transaction that uses financial information, on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine are necessary to support and process your activities and transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process and support the transaction or activity. By purchasing, or registering or making reservations for, products or services of third parties offered on the Site, or by participating in programs offered on the Site that are administered by third parties and that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information that you submit to us. Please read the information below under the heading "Special Cases in which we Share Personal and Financial Information" to learn other ways in which we may share your financial information.

Your personal information or financial information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy. Although we are currently an independently owned and operated franchise, should we become affiliated with other businesses in the future, we may disclose your personal information or financial information to such affiliated legal entities, businesses or companies with whom we come to be under common corporate control. We may also disclose personal information or financial information when we determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of etindy.com or visitors to the Site. Whenever personal information or financial information is disclosed under this paragraph, we may also disclose your demographic information along with it, on a non-anonymous basis. Any parent, subsidiary or affiliated legal entities and businesses that receive your personal information, financial information, or non-anonymous demographic information from us will comply with the terms of this privacy policy with respect to their use and disclosure of such information.

We may review all demographic information. We may use demographic information to tailor the Site and communications to your interests. Please be aware that we may disclose your demographic information on a non-anonymous basis as described above in the paragraph titled "Special Cases in which we Share Personal and Financial Information." Also, to read further details about how we may use your public information, see our Terms of Service.

The Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Our secure server software (SSL), provided by VeriSign,  is the industry standard and among the best software available today for secure commerce transactions. We encrypt all of your personal and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form. Additionally we DO NOT store credit card numbers on ANY of our servers in any form. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.

If at any point we decide to use particular personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email or by providing 30 days notice on the Site. Please note that we will continue to have the right to change our privacy policy and practices, and how we use your personally identifiable information, without notice, as described in the first paragraph of this Privacy Policy, provided that such changes shall only apply to information gathered on or after the date of the change.

We give you the opportunity to opt-out of certain communications and modify personal information or demographic information you have provided to us, and to hide demographic information from, or make demographic information visible to, the public users of the Site, at anytime by going to the “My Account” page by clicking “My Account” on your user bar (usually on the upper left hand side of any screen). Please be aware that it may take several hours for the changes you make to take effect. We thank you for your patience. Please note that changing or deleting your information through the "My Account" area of the Site, or otherwise opting-out of receipt of email communications from etindy.com, will only change or delete the data in our database for purposes of future activities on the Site and for managing future communications from etindy.com. These changes and deletions will not change or delete emails or information that we may have already forwarded to other users or credit card companies or any other third parties, all as provided above in this privacy policy.

If you have any questions or concerns about this privacy policy, the practices of the Site, or your dealings with the Site, you can contact us at legal@etindy.com. You can also send us mail to:

Privacy Officer
ETI Performance Improvement
c/o Legal Department 
8900 Keystone Crossing
Suite 990 
Indianapolis, IN 46240