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ETI Performance Improvement

Professional Development

Increasing intellectual intelligence since 1984

Pro Series: Effective Business Writing - Emails

Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in your email communications, and shaping your arguments.

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Pro Series: Effective Business Writing - Emails

Pro Series:  Effective Business Writing - Emails

1/2 Day

List Price: $199


Unit 1: Think before composing your email

  • Is email the most apporpriate?
  • Language and cultural barriers
  • Risks
  • Compliance concerns

Unit 2: Crafting your email message

  • Ten tips to improve your email - an other business writing

Unit 3: Tone, Civility and Netiquette

  • Civil, compliant, conversational
  • Conversational pitfalls
  • Business-appropriate language
  • Netiquette rules

Unit 4: Grammar review

  • Eliminating mechanical errors
  • Punctuation
  • Proofreading

Unit 5: Readability rules and mailbox management

  • CApturing attention
  • Managing Clutter

Unit 6: ePolicy rules

  • Best practices
  • Sample email policy
  • Sample mobile device policy
  • Sample email writing style policy

Pro Series: Effective Business Writing - Emails

Half Day

List Price: $199

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Indianapolis, Indiana 46240

p. 317.475.6555
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