Project Management Fundamentals

When you think about it, much of what we do is a project. Successfully managing a project requires effective planning and adherence to the industry's best practices in every step of the process. By understanding the fundamentals of project management, you will be better prepared to initiate a project in your organization and position it for success. In this course, you will identify effective project management practices and their related processes.

Problem Solving & Decision Making

An effective administrative professional solves problems and makes others’ lives easier. As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This one-day workshop helps individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

Excel

Excel is a great tool for tracking. After over a quarter century training people to use the Microsoft Office products, ETI still helps people find out what they don’t know. When you don’t know what you don’t know, the possibilities are endless! Register now for one of our Excel sessions and learn how we can save you hours of time each week.

The Art of Making Meetings Work

As Administrative Professionals we are often creating meeting agendas. While you may not run the meetings, learn the techniques to create and manage meetings that will enhance the productivity of the team.

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop will be concerned with small working meetings: with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming or simply sharing information. At its best, such a group knows what it is about and knows and utilizes the strengths of individual members.