Lesson 1: Hardware Fundamentals

Topic A: Computer System Components

Topic B: Storage Devices

Topic C: Device Connections and Interfaces

Lesson 2: Operating System Fundamentals

Topic A: Personal Computer Operating Systems

Topic B: Windows Control Panel Utilities

Topic C: Command Line Tools

Topic D: Windows Security Settings

Topic E: Windows Operating System Tools

Lesson 3: Operational Procedures

Topic A: Basic Maintenance Tools and Techniques

Topic B: Electrical Safety

Topic C: Environmental Safety and Materials Handling

Topic D: Professionalism and Communication

Lesson 4: Peripheral Components

Topic A: Install and Configure Display Devices

Topic B: Install and Configure Input Devices

Topic C: Install and Configure Expansion Cards

Topic D: Install and Configure Multimedia Devices

Lesson 5: Managing System Components

Topic A: Motherboards

Topic B: CPUs and Cooling Systems

Topic C: Select and Install Power Supplies

Topic D: RAM Types and Features

Topic E: Install and Configure Storage Devices

Topic F: Configure the System BIOS

Lesson 6: Installing and Configuring Operating Systems

Topic A: Implement Virtualization

Topic B: Install Microsoft Windows

Topic C: Windows Upgrades

Topic D: Windows Preventive Maintenance

Lesson 7: Customized Client Environments

Topic A: Standard Clients

Topic B: Custom Client Environments

Lesson 8: Networking Technologies

Topic A: Physical Network Connections

Topic B: TCP/IP

Topic C: Network Connectivity

Topic D: Ports and Protocols

Topic E: Set Up and Configure Windows Networking

Topic F: Networking Tools

Lesson 9: Installing, Configuring, and Maintaining SOHO Networks

Topic A: Install and Configure SOHO Networks

Topic B: SOHO Network Security

Lesson 10: Supporting Laptops

Topic A: Laptop Hardware and Components

Topic B: Install and Configure Laptop Hardware Components

Lesson 11: Mobile Computing

Topic A: Mobile Device Technologies

Topic B: Configure Mobile Devices

Lesson 12: Supporting Printers

Topic A: Printer Technologies

Topic B: Install, Configure, and Maintain Printers

Lesson 13: Security

Topic A: Security Fundamentals

Topic B: Security Threats and Vulnerabilities

Topic C: Security Protection Measures

Topic D: Workstation Security

Lesson 14: Troubleshooting Hardware Components

Topic A: Troubleshooting Theory

Topic B: Troubleshoot Video and Display Devices

Topic C: Troubleshoot Hard Drives and RAID Arrays

Topic D: Troubleshoot System Components

Topic E: Troubleshoot Laptops

Topic F: Troubleshoot Printers

Lesson 15: Troubleshooting System-Wide Issues

Topic A: Troubleshoot Operating Systems

Topic B: Troubleshoot Wired and Wireless Networks

Topic C: Troubleshoot Common Security Issues