Lesson 1: Hardware Fundamentals
Topic A: Computer System Components
Topic B: Storage Devices
Topic C: Device Connections and Interfaces
Lesson 2: Operating System Fundamentals
Topic A: Personal Computer Operating Systems
Topic B: Windows Control Panel Utilities
Topic C: Command Line Tools
Topic D: Windows Security Settings
Topic E: Windows Operating System Tools
Lesson 3: Operational Procedures
Topic A: Basic Maintenance Tools and Techniques
Topic B: Electrical Safety
Topic C: Environmental Safety and Materials Handling
Topic D: Professionalism and Communication
Lesson 4: Peripheral Components
Topic A: Install and Configure Display Devices
Topic B: Install and Configure Input Devices
Topic C: Install and Configure Expansion Cards
Topic D: Install and Configure Multimedia Devices
Lesson 5: Managing System Components
Topic A: Motherboards
Topic B: CPUs and Cooling Systems
Topic C: Select and Install Power Supplies
Topic D: RAM Types and Features
Topic E: Install and Configure Storage Devices
Topic F: Configure the System BIOS
Lesson 6: Installing and Configuring Operating Systems
Topic A: Implement Virtualization
Topic B: Install Microsoft Windows
Topic C: Windows Upgrades
Topic D: Windows Preventive Maintenance
Lesson 7: Customized Client Environments
Topic A: Standard Clients
Topic B: Custom Client Environments
Lesson 8: Networking Technologies
Topic A: Physical Network Connections
Topic B: TCP/IP
Topic C: Network Connectivity
Topic D: Ports and Protocols
Topic E: Set Up and Configure Windows Networking
Topic F: Networking Tools
Lesson 9: Installing, Configuring, and Maintaining SOHO Networks
Topic A: Install and Configure SOHO Networks
Topic B: SOHO Network Security
Lesson 10: Supporting Laptops
Topic A: Laptop Hardware and Components
Topic B: Install and Configure Laptop Hardware Components
Lesson 11: Mobile Computing
Topic A: Mobile Device Technologies
Topic B: Configure Mobile Devices
Lesson 12: Supporting Printers
Topic A: Printer Technologies
Topic B: Install, Configure, and Maintain Printers
Lesson 13: Security
Topic A: Security Fundamentals
Topic B: Security Threats and Vulnerabilities
Topic C: Security Protection Measures
Topic D: Workstation Security
Lesson 14: Troubleshooting Hardware Components
Topic A: Troubleshooting Theory
Topic B: Troubleshoot Video and Display Devices
Topic C: Troubleshoot Hard Drives and RAID Arrays
Topic D: Troubleshoot System Components
Topic E: Troubleshoot Laptops
Topic F: Troubleshoot Printers
Lesson 15: Troubleshooting System-Wide Issues
Topic A: Troubleshoot Operating Systems
Topic B: Troubleshoot Wired and Wireless Networks
Topic C: Troubleshoot Common Security Issues